Delivery & Returns

UK Delivery 

Order by 1pm Monday to Friday for next day delivery through Royal Mail. Orders placed on Saturday and Sunday will be posted on Monday. All of our jewellery is sent to you fully insured through Royal Mail so you can be sure that your parcel is in safe hands 

International Delivery 

Please note that any duty and taxes incurred in the country of destination are the responsibility of the customer. Please note we do not ship to the E.U. We ship through DHL for international orders.  

Gift Wrapping 

We wrap all of our orders in our signature blue boxes, tied with ribbon in monogrammed paper and posted in a cardboard postage box.  

Returns 

We hope you will be completely satisfied with your purchase. However, if this is not the case, we will be happy to issue a refund when returned to us within 28 days of purchase.

We will not be able to accept returns of any goods that have been worn or used, or have had the security tag removed. 

To arrange your refund, please contact us within three working days of delivery. This can be done either by phone on 01285 653875 or by emailing: website@walterbull.co.uk. 

The pieces should be sent back with their original packaging and a copy of the invoice. Once this has been received by our team, we will arrange your refund.

We require that you send all returns through Royal Mail Special Delivery and keep a copy of the postage receipt.

Items should be returned to

10 Dyer Street, Cirencester, GL7 2PF

Please note, that we do not accept liability for returned goods if you do not return them to us via Royal Mail Special Delivery. Alternatively, you can bring your items to our Cirencester store in person. 

Please contact us for any further information.